Business Name: Jogos Engineering
Business Type: Engineering
At Jogos Engineering, we respond to the equipment breakdown and undertake work to correct the problem to return the equipment to a working condition. In our experience, approximately one-third of problems reported with most equipment arise from problems caused by the user. One-third of easy-to-solve technical problems (such as a blown bulb or fuse or a loose power cord), and only one-third require more serious fault-finding procedures and special knowledge of the equipment.
This is why we employ technical and financial means of repairing machines for our customers. Our services are in the form of preventive maintenance and restorative repair. We offer preventive maintenance for individuals, businesses, or small groups who want to prevent breakdowns and ensure that their equipment is operational and safe to use. In contrast, we offer restorative repair to those whose equipment has broken down and needs to be fixed.
We handle different kinds of machines ranging from AC, refrigerator, pumping machines, etc. It is easy for us to handle many things at the same time because of the capable hands we have and seeing that our company is divided into different segments under these three main areas:
- Spare parts: We purchase and sell spare parts to be used to repair machines and equipment.
- Maintenance and repair: We provide maintenance and repair services to companies, individuals, or small groups who need repairs done on their machines or equipment. This area has sub-units such as the generator department, refrigerator department, etc, depending on the type of machine.
- Training: We provide training for companies, individuals, and small groups on how to use machines, and we also train individuals who want to work with us or set up their own machine repair business.
Our Philosophy
Our business philosophy is based on three pillars, namely;
- Customer-First: We will always take care of our existing customers by ensuring they are satisfied with our service level.
- Innovation: We will continue to innovate by developing new products and services to meet the needs of our clients.
- Excellence: We will strive for excellence in all aspects of our operations to become one of the best providers of machine repair services in Nigeria.
Prospects
The machine repair business is a booming industry in Nigeria, with a great demand for maintenance and repair services. The current market for machine repair services is estimated at $1.8 billion, which is expected to grow by 10% annually over the next five years. This and many more have formed the prospect for Jogos Engineering. We see a promising future in this business, believing that the demand will become increasingly high. We have also identified several weaknesses in the industry, which we hope to address in the near future.
Our Aims and Objectives
We aim to provide reliable and affordable machine repair services to our customers. We have identified a need for this service in Nigeria, as many companies are struggling with their machinery and can no longer afford to pay for extra maintenance or replacement costs. We will also be able to assist our local businesses with their mechanical problems, thereby increasing their productivity. Our objectives include:
- To provide quality and timely service to our customers.
- To provide an outlet for individuals and companies that wish to repair their machines.
- To provide a low-cost, high-quality service that can be trusted by those who need it most.
- To offer training and education in areas related to machine repair.
Our Vision
Our vision is to be a leading supplier of machine repair services in Nigeria.
Our Mission
Our mission is to provide excellent products and services that meet or exceed the highest standards.
Our Management Team
Our management team is a small group of certified and highly experienced individuals. The team consists majorly of four individuals who are responsible for managing the day-to-day operations of the company serving in the following capacities:
Owner/Manager – The owner/manager oversees all aspects of the organization, including finances and sales. Working with the company’s Human Resource Manager is also responsible for hiring and training employees, ensuring compliance with local laws, and managing customer relationships.
Sales Manager – The sales manager manages customer relations, including scheduling appointments and developing customer loyalty programs. The sales manager is also responsible for creating an effective marketing plan and implementing it throughout the organization’s territory.
Engineering Manager – Seeing the business has many sectors, we decided to have a general engineering manager who has under him other managers of different sectors of the business. His understanding of mechanical engineering principles and ability to apply these principles to various situations within an organization makes him a skilled hand for us in overseeing major technical solutions. Such solutions include designing equipment or systems, troubleshooting problems, projecting future needs, and producing materials needed by the different sectors.
Human Resource Manager – He is responsible for hiring, training, and maintaining the welfare of all employees within the company.
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